LYNGSO BUSINESS HOURS:
MONDAY – FRIDAY: 7 AM – 4 PM
SATURDAY: 8 AM – 4 PM
Lyngso’s Efforts in Keeping Our Staff and Customers Safe During Covid-19
We kindly ask all our customers to wear a mask, gloves (if needed), and practice social distancing while at Lyngso. You may bring your own shovel if you prefer not to use ours. Card payment or Lyngso account payment is accepted via our contactless drive-through window. Currently, cash payments are not preferred.
All Lyngso Staff at Our Site Are Adhering to the Following Procedures:
All bulk materials and pre-bagged are available for pick up.
You will be greeted at the truck entrance gate by our staff who will take your order and instruct you on where to go. Payment is by Credit Card, Lyngso Account if you have one.
While in the yard, please stay in your vehicle at all times.
Once materials are loaded in your vehicle, you will drive to the drive-up window to pay; payment is by credit card or house charge if you have a Lyngso account.
Yes, you may bag U-sacks. Please wear a mask and gloves as you will be using a community shovel or bring your own shovel. Please go to the parking lot yard entrance, you will be greeted by Lyngso Staff who will give you bags and tell you when you can enter the bagging area so we maintain social distancing.
When you are done bagging, you will drive to the drive-through window to pay by credit card or with your Lyngso account.
You can place your online order on our website:
If you have any questions, please contact us:
As a reminder, please do not share any credit card information via email.
If you don’t have any questions, you are welcome to park in the parking lot and walk into the yard to look at our products.
If you already know the materials that you would like to purchase, we can load your truck and you can pay at the drive-through window by credit card or house account.
If you want to tag palletized stone or boulders, please let our staff know or make an appointment in advance with our sales staff. Walk-in customers without an appointment may have extended wait times to be assisted by a salesperson.
For everyone’s health and safety, there will be a limited number of customers allowed in our yard.
Yes, we can provide no contact pre-paid will-call pick up of some of our products in the parking lot. Please note that it may take us several days to fulfill your order.
For faster service, please place your order for In-Store Pickup on our website for select materials.
Yes, we are able to do contactless deliveries of all materials.
You can place your order online, pre-pay, and schedule your delivery on our website:
All orders will receive an email invoice upon completion of the sale.
If you have an assigned salesperson, please contact them directly. If not, please email us at firstname.lastname@example.org
If you are an existing Lyngso charge customer, we are requesting a pre-payment for all orders. If you want to discuss other payment options, please email us at email@example.com.
Contractor Sales Contact:
Yes, that’s one of our favorite things to do! Give us a call at (650) 364 1730 or email us at firstname.lastname@example.org and we’ll try to help as much as we can. But please be patient. These days there are fewer people over here doing more things in a slightly different way, so it may take us a little while to get back to you.
Yes, you may place your pre-paid In-Store Pickup order on our website beforehand and have your gardener or contractor pick up on the date and time specified on the order. It is important to have your gardener or contractor bring a copy of the order with them, without an order number and verification from you specifying the person picking up the materials we are unable to load.
Please note that contractor discounts will not be applied to orders that are not directly placed by a contractor with a valid contractor license.
Rental trucks are no longer available from Lyngso. For decades, Lyngso has provided this service and during COVID, the decision was made to no longer rents truck. However, we still can load your vehicles and offer deliveries. We also encourage our customers to place a delivery order directly online for select materials.
Yes but we recommend making an appointment with our sales staff ahead of time for extensive inquiries. They will meet you in the parking lot, assist you in our materials yard, show you the products, and answer any questions. Walk-in customers without an appointment may have extended wait times to be assisted by a salesperson.
To ensure your protection as well as our staff’s protection, we are following social distancing policy of 6’ and require masks that cover mouth and nose.
Our yard staff will load palletized products with a forklift and dump bulk materials in to your vehicle without physical contact.
If you need help hand loading material into your vehicle, our yard staff will do their best to accommodate you. If the product requires two people to load, you may need to wait. Due to social distancing, you may not assist our yard staff loading product into your vehicle. You may bring help along and load yourself.