Last updated: September 15, 2017
Information We Collect
You may choose to provide Lyngso with your information. For example, when you create an account, place an order, register for an event, complete a form, or contact us, you may choose to provide us with information such as your name, contact information (including your email address, physical address, and phone number), order information, payment information, login credentials, and details about your project and property (such as photographs, plans, and measurements).
To help improve your website experience and to obtain insight into how our website is used, we also obtain certain information automatically using technologies such as server logs, cookies, and Google Analytics. Server logs give us information about the types and numbers of devices and browsers that access our website. Cookies are small tags that websites send to your device that allow websites to recognize your browser and better tailor your experience when you return to our website. We may also use third-party web analytics services (such as Google Analytics) to obtain further insight into how our website is used.
How We Use Information
Lyngso will use information you provide for the purposes for which you provide it, for example, to fulfill your orders, answer your questions, and process payments. The information we collect may also be used for our business purposes, including the following:
- To personalize your experience (your information helps us to better respond to your individual needs);
- To improve our website (we continually strive to improve our website based on the information and feedback we receive from you);
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); and
- To communicate with you, including by sending periodic emails.
Who We Share Information With
How We Protect Information
We take reasonable technical, administrative, and physical safeguards designed to protect your information from unauthorized access and use. Although we make these efforts to protect your information, due to the inherent uncertainty in the use of the Internet no company can fully eliminate security risks and we cannot guarantee that use of our website or systems will be completely safe or secure. In addition, although we generally obligate third parties who support us to only use your information for performing their work, we do not control their security measures.
Your Information Choices
Unless you opt-in to our mailing list, the email address you provide for order processing will only be used to send you information and updates relating to your order. If you decide to opt-in to our mailing list, you will receive emails that may include Lyngso news, product or service information, and other information that we think may be of interest to you. If at any time you would like to unsubscribe from receiving future emails unrelated to your orders, we include unsubscribe instructions at the bottom of each email.
Links to Other Websites
For your convenience and information, our website links to other websites. Your interactions with linked websites are governed by the privacy policies of the companies operating those linked websites. We encourage you to read those policies.
Our site is not intended for and we do not knowingly collect information from users under the age of 13. If you become aware that a person under the age of 13 has provided us with personally identifiable information, please have a parent or guardian contact us so that the information may be deleted.
California Do Not Track Disclosures
Our website does not process or respond to “Do Not Track” or other similar signals from your browser. Our site, however, does not track any personally identifiable information unless you intentionally provide it to us.