How do I place an online order?
As you browse the Lyngso product line, you will notice some products can be added to an online order and some products can only be purchased at our store or over the phone. Most of our products in Mulches, Compost & Soils category and in Sand, Gravel & Decorative Aggregates category can be set up for online delivery order or pick up at our store. All other products can be ordered over the phone or at our San Carlos location.
How do I access and use the product calculator?
Once you select the bulk quantity of the product, either yards or tons, the calculator icon will appear up under the text. Click on this icon to input your width, length and depth of the dimensions you wish to calculate. Press the “Calculate” button. The answer will appear in the “Yard” (cubic yards) field. The conversion factor is indicated between the “yards” answer and the “tons” field. The number in the “tons” field is the result of multiplying the number of yards times the conversion factor. Press the “Update Quantity” button and the Calculator window closes and the number of tons needed for your dimensions appears in the selected product amount field on your shopping list.
How many U-Sack bags are in 1 ton?
There are 2000 lbs. in 1 ton. Our U-Sack bags are capable of carrying 100 lbs. per bag. Therefore, it takes approximately 20 U-Sack bags for 1 ton.
Can I bring my own containers to fill up with your bulk products?
Absolutely! If you bring your own containers, be sure to know the volume of those containers so we could charge you accordingly. For example, a 5-gallon bucket or a 32-gallon garbage can.
I am unable to fill up the U-Sack bags by myself, can I have you folks bag it for me?
Yes, we are happy to fill the U-Sack bags for you. Due to time and labor costs, we charge $3.00 per U-Sack bag to fill them up. We need a minimum of 2 business days’ notice to fulfill your order.
Can I get a contractor’s discount?
Absolutely! Please fill out our Cash Trade Discount Application and your trade discount will be setup under your account.
How do I start a credit account with Lyngso?
Does Lyngso offer community donations or discounts to local non-profits and schools?
Yes, Lyngso proudly supports local non-profit organizations and school projects. Please fill out and submit your REQUEST DONATION form online.
How do I navigate through your site?
The Lyngso web site banner directs you to Products, Services, Community Resources, Display Garden, FAQ, Contact Us and under the video you will find our site location map which is helpful for first time visitors. Our Product page is arranged around eight product groups: Mulches, Composts & Soils; Stone; Water Features; Building Materials & Tools; Fertilizers & Amendments; Sand, Gravel & Decorative Aggregates; Pottery & Garden Ornaments; Precast Concrete Products. By clicking on the product group image, you will be taken to a page that breaks the product group down into categories, click on the image of the category or click on the left sidebar to get to the individual product families, click on the family image to get to the description and pricing for the individual products within a family. The banner on the left side navigates you to the groups and the categories within each group.
How do I use the shopping cart?
As you browse the Lyngso product line you can add a product item to “Your Shopping Cart” by mouse clicking the “add to shopping list” icon under the product price information. This will add the item to “Your Shopping Cart”. When you add an item the initial quantity will be 1. At any point you can change the quantity of the item(s) in your shopping list by over typing the item amount and pressing the “Update Shopping Cart” button. This will apply the new quantity to the shopping list.
How many U-Sack bags are in 1 cubic yard?
There are 27 cubic feet in 1 cubic yard. Our U-Sack bags are 1 cubic foot, therefore, it takes 27 U-Sack bags for 1 cubic yard.
Can I reuse your U-Sack bags?
We would love it if you do! In fact, be sure to let us know that you are reusing old U-Sack bags so that we could give you a reuse bag credit.
How do I estimate boulder weights?
Boulder densities vary depending on the geological makeup. Therefore, it is hard to accurately predict the weight of the boulders without weighing them. However, as a general approximation, please use the following size and weight guide:
1′ x 1′ x 1′ = 165 lbs. = 0.08 tons
1′ x 1′ x 1.5′ = 248 lbs. = 0.12 tons
1′ x 2′ x 1.5′ = 495 lbs. = 0.25 tons
1.5′ x 2′ x 1.5′ = 743 lbs. = 0.37 tons
1.5′ x 2′ x 2′ = 990 lbs. = 0.51 tons
2′ x 2′ x 2′ = 1320 lbs. = 0.66 tons
2′ x 2′ x 2.5′ = 1650 lbs. = 0.85 tons
2′ x 2′ x 3′ = 1980 lbs. = 0.99 tons
2′ x 3′ x 2.5′ = 2475 lbs. = 1.24 tons
2′ x 3′ x 3′ = 2970 lbs. = 1.49 tons
2.5′ x 3′ x 2.5′ = 3094 lbs. = 1.55 tons
2.5′ x 3′ x 3′ = 3713 lbs. = 1.86 tons
3′ x 3′ x 3′ = 4455 lbs. = 2.23 tons
How much is your delivery fee?
Our delivery fee to local cities starts at $115 per trip for dump deliveries and $175 per trip for flatbed deliveries. There is a 1 ton or 1 cubic yard minimum for us to deliver.
What is your return and/or refund policy?
- We accept most returns within 30 days of purchase.
- All returns must have an original receipt.
- All returns have a 20% restocking fee.
- No returns or refunds on Clearance or Sale items.
- Card purchases will be refunded to the same card and the card must be present.
- Cash purchases under $50 will be refunded in cash.
- Cash purchases over $50 will receive a check refund within 14 business days.
Do you have a numbered price guide for your Display Garden products?
Yes, please click on the Display Garden Product List.
*Prices subject to change.